Laptop Program

 

Enhancing and continuing our Catholic Education Mission by

using today's tools to develop tomorrow's thinkers. 

 

Laptop Program FAQ's
Laptop Use
Care and Maintenance
How To's and Survival Kit
Internet Safety
Summer Maintenance (2012)
Student Resources: Wolfden and Google Apps
Program Documentation

 

Known issues:

 

  • If your laptop is not showing a green light at the login screen while at school, please stop by the technology office for a quick update.
  • To report laptop problems please go to our Help Desk (on campus only) and open a ticket. The technology office will not email status of the tickets to students.
  • Check with the technology office for the status of your ticket.
  • Some computers may ask to duplicate or make a new key chain upon login for the first time, click make a new login keychain
  • Adobe activation requires that you open any Adobe software such as Flash, Photoshop, Fireworks prior of opening Adobe Acrobat.
  • Upon Login; Adobe Acrobat shows a warning for auto update. To disable open  Adobe Acrobat / preferences/ updater and change to "Do not download or install updates automatically"
  • Google Earth the first time it open warns that it can write to a library and the that you do not have permission to use ksadmin; disregard message.
  • The first time you open Firefox it will warn "Firefox is an application downloaded from the internet. Are you sure you want to open it?", click Open. Sometimes it will show the same warning everytime you open Firefox, if it does, please stop at the IT department office to apply a quick fix.
  • Wolfden (Haiku) and Google are sometimes  not letting students login. Please   restart your laptops and keep trying every few minutes, or stop by the office for a review of the issue.
  • Ebooks: sometimes students cant get to their books, this is the publisher site that is not handling the load of students trying to log in, keep trying, close safari (QUIT) or Firefox(QUIT) and keep trying
  • Cognitive tutor, some students cant log in, there is a Java trick that I can apply to them that will fix the problem, please stop by the IT office.
  • 2015 cloud filters, as new cutting edge technology, the freshman off site filters are going to a process of fine tuning, we are aware of the issues and are working on them.

 If you have difficulties please contact Mr. Faenza at the IT department during normal school hours.

Please report bugs and software issues to info@sfchs.org

To see the status of our systems click our IT dashboard